FAQs

The independent chair manages the disciplinary hearing process, ensuring it is conducted fairly and in accordance with the organisation's procedures and ACAS principles. The chair does not determine guilt or innocence but ensures the process is properly conducted and that the employee's right to be heard is upheld.

All enquiries and engagements are handled with strict confidentiality. Information is shared only with authorised individuals within your organisation and on a need-to-know basis. We do not discuss client matters with third parties without explicit consent.

Yes. Our approach to investigations, disciplinary proceedings, and appeal hearings is aligned with ACAS guidance and established UK employment practice. We ensure procedural fairness is maintained throughout every engagement.

We support schools, academies, multi-academy trusts, care providers, registered charities, and SMEs across the UK. Our experience covers environments where governance, regulatory compliance, and safeguarding considerations are particularly significant.

Contact us by email at contact@zesthri.co.uk or use the contact form on our website. We aim to respond to all enquiries within one working day and will arrange a confidential initial discussion to understand your requirements.

Timescales depend on the complexity of the matter, number of witnesses, and availability of documentation. After an initial discussion, we agree terms of reference and a realistic timeline upfront — typically ranging from two to six weeks for most investigations.

Our reports set out the scope of the investigation, methodology, summary of evidence, findings of fact, and conclusions. Reports are structured for governing bodies and decision-makers, providing a clear audit trail that supports fair and defensible outcomes.

Yes. We provide independent chairing for both disciplinary and appeal hearings. In appeal proceedings, we review whether the original process was fair and whether the outcome was reasonable based on the evidence available at the time.

Yes. Our HR retainer service gives organisations access to senior HR advisory support without a full-time appointment. This includes guidance on complex employment matters, policy advice, and independent oversight when issues escalate.