Legal
Privacy Policy
This policy explains how ZestHRi handles personal information when you visit our website, contact us, or engage our workplace advisory services.
Last updated:
Who we are
ZestHRi provides independent workplace investigations, disciplinary and appeal hearing chairing, and executive HR advisory support to organisations across the UK.
For the purposes of UK data protection law, ZestHRi is the data controller responsible for personal information collected through this website and in connection with our services, unless otherwise agreed in writing with a client organisation.
Information we collect
We may collect and process the following categories of personal information:
- Contact details such as name, job title, organisation, email address, and telephone number
- Enquiry and correspondence content submitted through our website or by email
- Technical information such as IP address, browser type, and device data when you use our website
- Information provided by client organisations in connection with an investigation, hearing, or advisory engagement
How we use your information
We use personal information only where we have a lawful basis to do so. This may include responding to enquiries, delivering contracted services, maintaining business records, improving our website, and meeting legal or regulatory obligations.
Where we act on behalf of a client organisation, we process personal information in accordance with our engagement terms and applicable confidentiality requirements.
Lawful bases for processing
Depending on the circumstances, we rely on one or more of the following lawful bases under UK GDPR:
- Consent, where you have clearly agreed to a specific use of your information
- Contract, where processing is necessary to respond to your request or deliver our services
- Legitimate interests, where processing is necessary for our business operations and does not override your rights
- Legal obligation, where we must retain or disclose information to comply with applicable law
Sharing and retention
We do not sell personal information. We may share information with trusted service providers who support our operations, such as website hosting or email services, subject to appropriate confidentiality and security safeguards.
We retain personal information only for as long as necessary for the purposes described in this policy, to meet contractual requirements, or to comply with legal and professional obligations.
Your rights
Under UK data protection law, you may have rights to access, rectify, erase, restrict, or object to certain processing of your personal information, and to request data portability where applicable. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
To exercise your rights, or if you have questions about how we handle personal information, please contact us using the details below.
Contact
Email: contact@zesthri.co.uk
If you are contacting us about information processed on behalf of a client organisation, we may need to refer your request to that organisation where appropriate.